The Mail Protector Vault is perfect for homeowners who want a secure mailbox for their home at an affordable price. Able to hold multiple days worth of mail, this anti-theft box is the perfect product for homeowners who travel or receive lots of mail, magazines or small packages (check book size).
• Shovel or posthole digger
• Concrete mix and gravel (Above Ground Post Systems)
• Level, screwdriver, ½ inch open/box end wrench or socket set
• 4 J-shaped anchor bolts, lock washer and nuts (Above Ground Post Systems).
• Other tools/materials may also be necessary depending upon actual installation.
1. General Installation Requirements: Customers are required to contact the local Post Office before installing the mailbox to insure its correct placement and height at the street. Generally, mailboxes are installed at a height of 41–45 inches from the road surface to inside floor of the mailbox or point of mail entry (locked designs) and are set back 6 – 8 inches from front face of curb or road edge to the mailbox door.
2. Attach top plate to post - The top plate of the mailbox post has four tapped holes. There are four 5/16”-18 C sink machine screws provided with the post to attach the mailbox to the post. Attach top plate to mailbox post and tighten as needed. Note: Above Ground Installation – Skip down to Step #4
3. Dig a hole for the in-ground mailbox post. Hole should be approximately 6” in diameter and 16-17” deep. Use level to straighten pole, back fill hole and tamp dirt as needed.
4. Above ground mailbox post and concrete footing. You will need approximately 4 cu ft. The top surface of the footing should be about 12” by 12” and extend 20” into the ground. The bottom of the hole for the concrete footing should be filled with about 4” of gravel for drainage under the post.
5. Attach bottom plate to post - The bottom plate has four tapped holes. There are four 5/16”-18 C sink machine screws provided with the post to attach the mailbox to the post. Attach bottom plate to mailbox post and tighten as needed.
6. Attach mailbox to top plate - There are four 3/8”-16 rounded head carriage bolts, washer and hex head nuts. Install bolts from bottom up, making note of square holes in top plate unit (if properly installed, only the top of the round head bolts may be visible from the outside/underside of top plate). Open access door of mailbox and remove false bottom. Install washers and nuts on rounded head bolts and tighten as needed. Reinstall false bottom, close and lock access door.
7. Attach the 4 J-shaped anchor bolts to the base of the post with 4 nuts under and 4 nuts over the bottom mounting plate. Pour the concrete into the hole with a stick while filling to reduce any air pockets. Press the anchor bolts on the bottom of the post into the concrete until the bottom plate is resting on the top surface of the wet concrete. Use a level on the sides of the post to ensure that the post is aligned vertically. Periodically check the vertical alignment of the post as the concrete is curing.
CONCRETE MUST BE BELOW FROST LINE. TAKE CARE NOT TO PUNCTURE WATER SEWER, GAS, CABLE OR TELEPHONE LINES WHEN DIGGING HOLES. IT IS IMPORTANT TO NOTE THAT IT IS NOT THE RESPONSIBILITY OF MAIL CARRIERS TO OPEN MAILBOXES THAT ARE LOCKED, ACCEPT KEYS FOR THIS PURPOSE, OR LOCK MAILBOXES AFTER DELIVERY OF MAIL.
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Do you have a catalog?
dVault has made the environmentally responsible decision not to print paper catalogs. Instead, the company provides detailed product information on dvault.com. This decision helps the environment and reduces costs to all.
How are units shipped?
Smaller locking mailboxes (Mail Protector Vault, Weekend Away Vault, Parcel Protector Vault, Package Drop Vault and Package Drop Vault Plus) ship via Fed Ex Ground. Larger units (Package Service Delivery Vault, Secure Collection Unit, Full Service Curbside Delivery Vault) ship on small pallets via Fed Ex Freight.
When are units shipped?
Most locking mailboxes are shipped within two business days of order receipt.
Advice on finding someone to install a dVault product:
Ask your contractor or handyman. Installation services are also available at The Home Depot or Lowe’s.
Are replacement parts available?
Yes. All dVault units feature replacement parts. Please contact dVault Customer Service.
Will Fed Ex and UPS deliver to dVault mailboxes?
Yes. Simply show the delivery agent where the unit is located and provide written authorization for delivery agent to place packages in dVault unstamped locking mailboxes.
Can I cover dVault mailboxes with regular brick, stucco or other materials?
Yes, however you must properly prepare all surfaces. Thin brick, stone and other materials may be used allowing your dVault unit to blend into architectural and landscaping themes. Ask your home improvement contractor for specific recommendations. Importantly, do NOT cover the secure-Drop Door with any materials. Doing so will undermine the operation and sealing of the door.
Are dVault curbside units U.S. Postal Service (USPS) approved?
Yes. The Full Service Vault (Model DVCS0015) and the Parcel Protector Vault (Model DVU0050) are both USPS approved. All dVault mailboxes comply with U.S. Postal guidelines; USPS will deliver to all dVault mailboxes.
Are extra totes available for the Secure Collection Unit (Model DVCS0023)?
Yes. Extra totes are available for purchase. Contact a dVault reseller for pricing.
Maintenance Instructions for your Premium dVault Mailbox
As with any product exposed to outdoor conditions, your premium dVault mailbox will look and function best if you periodically clean it. The frequency of maintenance varies based on where you live and based on how well your mailbox is protected from weather and sun. Products in harsh weather climates require more frequent care. Generally, if your premium mailbox begins to look dirty or weathered, it’s time to clean it according to the following instructions.
Cleaning powder coated (painted) surfaces:
Rinse surfaces with clean, warm water to remove dirt. Gently clean surfaces with mild soap and water. To remove tough stains or to help restore the original finish, use an automotive wax or a light lubricant such as WD40.
The following video links will direct to www.youtube.com. Although we make every effort to ensure these links are accurate, up to date and relevant, dVault cannot take any responsibility for pages or videos maintained by external providers. These videos are offered to the public for information and instructional purposes only, and should not be relied upon as a substitute or replacement for an installation professional. Neither the producers, presenters, nor dVault shall be held liable for any damages arising directly or indirectly from use of this information.