The USPS approved Full Service Vault has it all! It offers an extra large capacity secure drop section for packages/large items and a secure mail drop for letters with an enclosed spot for outgoing mail. It is perfect for people who work from home, travel or who receive a lot of correspondence and parcels. This is the ultimate mail/package box; its extra large capacity safely stores 2+ weeks of mail/parcels.
Do you have a catalog?
dVault has made the environmentally responsible decision not to print paper catalogs. Instead, the company provides detailed product information on dvault.com. This decision helps the environment and reduces costs to all.
How are units shipped?
Smaller locking mailboxes (Mail Protector Vault, Weekend Away Vault, Parcel Protector Vault, Package Drop Vault and Package Drop Vault Plus) ship via Fed Ex Ground. Larger units (Package Service Delivery Vault, Secure Collection Unit, Full Service Curbside Delivery Vault) ship on small pallets via Fed Ex Freight.
When are units shipped?
Most locking mailboxes are shipped within two business days of order receipt.
Advice on finding someone to install a dVault product:
Ask your contractor or handyman. Installation services are also available at The Home Depot or Lowe’s.
Are replacement parts available?
Yes. All dVault units feature replacement parts. Please contact dVault Customer Service.
Will Fed Ex and UPS deliver to dVault mailboxes?
Yes. Simply show the delivery agent where the unit is located and provide written authorization for delivery agent to place packages in dVault unstamped locking mailboxes.
Can I cover dVault mailboxes with regular brick, stucco or other materials?
Yes, however you must properly prepare all surfaces. Thin brick, stone and other materials may be used allowing your dVault unit to blend into architectural and landscaping themes. Ask your home improvement contractor for specific recommendations. Importantly, do NOT cover the secure-Drop Door with any materials. Doing so will undermine the operation and sealing of the door.
Are dVault curbside units U.S. Postal Service (USPS) approved?
Yes. The Full Service Vault (Model DVCS0015) and the Parcel Protector Vault (Model DVU0050) are both USPS approved. All dVault mailboxes comply with U.S. Postal guidelines; USPS will deliver to all dVault mailboxes.
Are extra totes available for the Secure Collection Unit (Model DVCS0023)?
Yes. Extra totes are available for purchase. Contact a dVault reseller for pricing.
Maintenance Instructions for your Premium dVault Mailbox
As with any product exposed to outdoor conditions, your premium dVault mailbox will look and function best if you periodically clean it. The frequency of maintenance varies based on where you live and based on how well your mailbox is protected from weather and sun. Products in harsh weather climates require more frequent care. Generally, if your premium mailbox begins to look dirty or weathered, it’s time to clean it according to the following instructions.
Cleaning powder coated (painted) surfaces:
Rinse surfaces with clean, warm water to remove dirt. Gently clean surfaces with mild soap and water. To remove tough stains or to help restore the original finish, use an automotive wax or a light lubricant such as WD40.
• (4) 3/8" wedge style concrete anchors and compatible wrench/socket for tightening
• Hammer drill with 3/8" bit
• 20" x 20" minimum cured concrete mounting surface
• Other tools/materials may also be necessary depending upon actual installation.
FOR VIDEO LINKS ON POURING CONCRETE AND INSTALLING CONCRETE WEDGE ANCHORS, VISIT OUR WEBSITE AT www.dvault.com AND NAVIGATE TO YOUR PRODUCT PAGE. CLICK ON “CONCRETE INSTALLATION VIDEOS” NEAR THE BOTTOM OF THE PAGE
The following video links will direct to www.youtube.com. Although we make every effort to ensure these links are accurate, up to date and relevant, dVault cannot take any responsibility for pages or videos maintained by external providers. These videos are offered to the public for information and instructional purposes only, and should not be relied upon as a substitute or replacement for an installation professional. Neither the producers, presenters, nor dVault shall be held liable for any damages arising directly or indirectly from use of this information.